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Appreciative Inquiry
->Overview
->How it works
->Why it works

Performance Improvement Model (coming soon)


Overview of Appreciative Inquiry
Appreciative Inquiry is the study and exploration of what gives life to human systems when they are at their best. It is an organization development methodology based on the assumption that inquiry into and dialogue about strengths, successes, values, hopes and dreams is itself transformational.

It is founded on the following set of beliefs about human nature and human organizing:

· People individually and collectively have unique gifts, skills and contributions to bring to life.

· Organizations are human social systems, sources of unlimited relational capacity, created and lived in language.

· The images we hold of the future are socially created and, once articulated, serve to guide individual and collective actions.

Through human communication (inquiry and dialogue) people can shift their attention and action away from problem analysis to lift up worthy ideals and productive possibilities for the future.

How Does Appreciative Inquiry Work?
The process used to generate the power of Appreciative Inquiry is the 4-D Cycle. Based on the notion that human systems - people, teams, organizations and communities - grow and change in the direction of what they study. Appreciative Inquiry works by focusing the attention of an organization on its most positive potential - its positive core. The positive core is the essential nature of the organization at its best – people’s collective wisdom about the organization’s tangible and intangible strengths, capabilities, resources, potentials and assets.

The Appreciative Inquiry 4-D cycle unleashes the energy of the positive core for transformation and sustainable success.

· Definition – choose the positive as the focus of the inquiry

· Discovery – inquire into exceptionally positive moments

· Dream – create shared images of a preferred future

· Delivery – innovate ways to create that future

Why Does Appreciative Inquiry Work?
Appreciative Inquiry works because it treats people like people, and not like machines. People are social. We create our identities and our knowledge in relation to one another. We are curious. We like to tell stories and listen to stories. We pass on our values, beliefs and wisdom in stories. We like to learn and to use what we learn to be our best. And we delight in doing well in the eyes of those we care about and respect.